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1. I’m satisfied with promptness of feedback.
3. The service center demonstrates a level of technical expertise that I can trust.
4. The declared aircraft downtime is obeyed.
5. The paperwork submitted is complete, correct and accurate.
6. The missing spares / materials required have been found and delivered within the shortest reasonably practical timeframe.
7. This facility is always responsive to my needs.
8. I will likely continue to do business with this service center in future.
9. Please share with us your opinion on which additional services we should implement to better meet your needs